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Legal

Client Safety Notice

Beware of Fraudulent Entities Impersonating Deluxe Driven

At Deluxe Driven, we place the utmost importance on your safety and trust. It has come to our attention that certain deceptive individuals and organisations are fraudulently misrepresenting themselves by unlawfully using our branding, content, and customer reviews to engage in misleading activities. We take this matter very seriously and are committed to ensuring that our valued clients have a secure and authentic experience when interacting with Deluxe Driven.

Identifying Fraudulent Companies

These fraudulent entities may use various deceptive tactics, such as:


  1. Impersonating Our Brand:

    Fraudulent entities may establish websites or social media profiles that closely mimic Deluxe Driven’s official platforms. By unlawfully using our logo, branding, colour schemes, and design elements, these individuals attempt to deceive unsuspecting clients into believing they are engaging with our legitimate services.

  2. Unauthorised Use of Content:

    Fraudulent entities may unlawfully replicate content from our official Deluxe Driven website, falsely presenting themselves as an authorised representative of our company.

  3. Deceptive Reviews and Testimonials:

    These fraudulent organisations may generate or manipulate positive reviews and testimonials to falsely enhance their credibility and mislead potential clients.

  4. Phishing and Fraudulent Communications:

    Exercise caution when receiving emails, messages, or other communications claiming to be from Deluxe Driven that request personal information, payment details, or passwords. Deluxe Driven will never solicit sensitive information through unsecured or unofficial channels.

Protecting Yourself:

To minimize the risk of falling victim to impersonation scams, we strongly advise taking the following precautions:


  1. Verify the Website URL:

    Ensure that you are accessing our official website by carefully checking the URL. The legitimate Deluxe Driven website can be found at deluxedriven.co.uk.

  2. Confirm Contact Information:

    If you receive any communication claiming to be from Deluxe Driven, cross-check the contact details with those listed on our official website before responding or taking any action.

  3. Assess Review Authenticity:

    Be wary of excessively positive reviews or any unusual requests for payment. Genuine customer feedback is typically varied, including both positive and constructive commen

  4. Safeguard Personal Information:

    Never share sensitive details, such as credit card information or personal identification, without first verifying the authenticity of the recipient. Deluxe Driven will never request confidential information through unsecured or unofficial channels.

Reporting Fraudulent Activities

If you encounter any suspicious websites, social media profiles, or communications that appear to be fraudulently using Deluxe Driven’s branding, please report them immediately to our customer support team at bookings@deluxedriven.co.uk. Your vigilance and cooperation are essential in helping us take prompt action against these deceptive entities.

To ensure we provide you with the best possible service, it is important that the personal data we hold about you remains accurate and up to date. Please inform us promptly of any changes to your personal information during your relationship with us.

Reporting Fraudulent Activities

At Deluxe Driven, your safety and satisfaction are our top priorities. We are committed to strengthening our security measures and proactively combating fraudulent activities to protect our valued clients.

We appreciate your understanding and continued support. If you have any questions or concerns, please feel free to contact us at bookings@deluxedriven.co.uk or call our customer helpline at 0203 8888844.

Together, we can ensure a secure and seamless experience for all our clients.